Portfolio

Job Description

  • Job Reference:967766CV_1642786979

  • Job Type: Permanent

  • Job Industry: Retail

  • Contact Name: Chad Vigano

  • Job Location: Berkshire

  • Job Title: Head of Credit Control

  • Job Salary: £60000 - £70000 Per Annum

Posted On: 21st January 2022

The Portfolio Group are currently sourcing for a well-established leading organisation in their sector, looking to bring in an experienced Head of Credit Control to lead a large team. You will be tasked with focusing on process improvement and system implementation, alongside team management and development. You will play a key part in educating the wider business, specifically senior commercial stakeholders regarding correct processes and procedures surrounding the collection of outstanding debt. You will also be tasked with looking into current processes and making sure that the department continues to develop at the same rate as the wider business.

Overview of role parameters and expectations:

* Team management 15+ heads across the Credit Control Team working on developing a collaborative working environment
* Oversee potential system implementation and integration
* Business Partner with a wide range of key stakeholders across all levels within the business
* Monitor improvements and systems upgrades in relations to controls over invoicing and Credit monitoring
* Introduce and implement new processes surrounding business payments where necessary
* Put in place targets and KPI’s for the team to maintain their focus on key areas

Responsibilities of the role:

* Manage the full Credit Control function across multiple entities
* Train and develop current team (15+) and highlight critical business hires where necessary
* Focus on streamlining current collection processes and implementing changes in policies where necessary
* Work on a new system integration to improve the efficiency of the receivables process
* Working to tight deadlines surrounding payment terms and making sure any queries are delt with swiftly
* Enhance the customer experience withing the Group whilst maintaining control of outstanding debt
* Work on the reduction of any old or disputed debts within the business
* Developed and communicated cross-group policies concerning credit limits, terms & conditions and procedures for the onboarding of new business clients
* Ensuring prompt payment of invoices by eliminating errors on invoicing and promptly addressing queries arising
* Work closely with the Billing teams to Ensure billing runs are produced promptly and accurately
* Business partner with various senior commercial stakeholders to flag up troublesome accounts and clients who may be having payment issues
* Review and implementation of new and existing Credit policies

Candidate Expectations:

* CICM Qualified would be a preferable
* Previous experience of working within a faced paced Credit Control Function
* Must have team management experience of at least 15+
* Experience in team hiring, training, team appraisals and disciplinaries.
* Experience working in a multi-million pound turnover business ideally
* Business partner with different areas of the business and wider finance to arrive at solutions for any internal process issues
* Identifying any system or control issues and proposing solutions
* Have a huge focus on new systems which may streamline processes and enhance department efficiency

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