Permanent Credit Control Jobs

Credit Controller London (Hybrid)Permanent Portfolio Credit Control are pleased to present an excellent opportunity within a well-known, award winning Professional Services firm based in London who have a large international footprint. They are looking to bring on a bright Credit Controller to integrate into their well-established Credit Control team and take full ownership of their own ledger. You will be offered hybrid working and flexibility around working arrangements which suit your lifestyle. This organisation is looking for someone with a proven track record of delivery within Credit Control and has the skills and work ethic to make a positive impact from day one. The credit control team maintain a keen eye for detail in their work and are always looking for ways to improve, the successful candidate will take on processes quickly and be comfortable within a fast-paced environment. This role is reporting into an impressively successful Credit Control manager who encourages self-development and will support continued studying towards a CICM qualification. Key Responsibilities: * Be the go-to for any credit control queries within the business * Take full ownership of good-sized ledger with around 500+ accounts * Chase clients for outstanding payment by Phone/ Email /Text * Liaising with Partners within the business to discuss Monthly debtors * Run ageing debtor reports on a weekly basis for Partners where necessary * Chasing current and aged debt in UK and for oversea clients * Manage the sales ledger and allocate any funds coming into the business * Reconciliations of various accounts where necessary * Reviewing credit balances - refund / write back to profit/ request Invoice to match the cash * Review standing orders, manage and negotiate payment plans * Reviewing Partners accounts on hold * Organising refunds ie overpayments, duplicate payments etc * Dispute resolution working with partner and mangers * Take credit card payments over the phone or by data protected link * Monitoring the over 90 days / over 120-day debts Skills, Experience & Qualifications Required: * Excel working knowledge - ideally Vlookups & Pivot Tables * Attention to detail, can-do attitude and willingness to learn and work in a fast-paced environment * Ability to work under strict deadlines This organisation has a great presence in their sector and are very well-known in what they do. Please get in touch as soon as possible should you be interested in this role, they are looking to appoint efficiently and get someone into the team as soon as possible. 46020CVINDCC

The Portfolio Group are working with a fast-growing organisation based in the city of London, looking to bring in a recent Graduate into their finance department. This is an entry-level position and would suit someone early on in their career looking to get their foot in the door within a finance capacity. This position would start off with one-on-one training to pick up the in-house systems and finance processes and slowly develop into a key member of the Finance function. If you have recently completed a degree in a finance relatable subject, this could be the role for you! Job Overview:Reporting to the Finance Manager, the Sales Ledger will be part of a busy finance team and will support the team in resolving any customer and internal queries. Main Duties as a Graduate Finance - Sales Ledger: * Sales order processing * Generating sales invoices and credit notes * Processing cancellations and contract amendments * Working closely with the Sales team to ensure that orders are processed correctly * Cash posting and allocations * Responding to customer emails and general accounts related queries * Any other ad-hoc duties assigned from time to time Skills, Experience & Qualifications Required: * MUST BE Degree educated * Basic Excel working knowledge * Attention to detail, can-do attitude and willingness to learn and work in a fast-paced environment * Ability to work under strict deadlines * Previous experience of working in Sales Ledger department advantageous but not essential as full training will be provided * Salesforce and / or Access Dimensions experience will be advantageous but not essential P4655CVINDCC

The position is suitable for an individual who is bright, confident, positive with excellent communication and motivational skills. You will need to bring a minimum of 12 Months experienceworking in a Credit Control, Customer Service or similar department and be capable of working in a fast paced, dynamic but supportive team environment.The post holder will appreciate and be able to rise to the challenge of delivering the expected performance alongside the team with the focus not just on excellence in cash collection but also delivering targets in an environment of exceptional service and client care and when required leading by example. A pragmatic, commercial approach to problem solving and excellent negotiation skills are all prerequisites for this rewarding role. Day-to-Day Responsibilities * Daily motivation and drive to meet or exceed short term performance goals. * Taking responsibility for own daily collection call schedule. * Meet or exceed individual goals, KPIs and SLAs and take full accountability for the delivery of same. * Monitor performance against KPI's & SLA's and be able to explain deviations from targets including but not limited to: * Movements in Aged Debtors profile * Activity Stats (call volume, call time, email queue) * Collections * Work with the Development and Service Delivery Manager to identify training requirements and agree coaching schedules. * Ensure direct call method is always the first collection contact attempted. * Initiate escalation of account queries where resolution is outside Payment Team authority or advice required. * Build and maintain a close working relationship with Customer services/client Experience and other business functions, to resolve all complaints to the clients' satisfaction. * Liaise with internal stakeholders on account queries. Role Metrics * Adherence to individual and team Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) for internal and external stakeholders. * Cash Collection, Rescheduling Arrears, Direct Debit coverage, Outbound Call targets, Debtor Days, Collection Efficiencies, Aged Debt movements. * To ensure a high level of attendance and punctuality. ​ P773832CVR4INDMANJ

Portfolio Credit Control are currently partnered with a well-established Insurance Brokers who have consistently grown year on year. With expansion of clients means the need to add some talent to the Credit Control function.Department: FinanceReports to: Finance Team LeaderLocation: Manchester Job role overview As a member of a busy Finance team, you will follow agreed processes to deliver a high level of client service to our Insurance Broker business. Working collaboratively with others in the team and across the business, you will provide support and guidance as required, always putting the interests of the customer at the forefront of everything you do. Key responsibilities 1 Maintain the client and insurer relationship in a courteous and efficient manner. 2 Manage all aspects of credit control, always exercising a high degree of diplomacy. 3 Reconciliation and payment of Insurance Company accounts. 4 Initiation, maintenance, and renewal of client loan applications. 5 Provide support to other internal customers, including Senior and Middle Management team. 6 Balance all relevant month end reports, reconciling any discrepancies as appropriate. 7 Reconciliation of bank statements. 8 Process cash receipts and payments. 9 General administration duties in accordance with the Company Operating Procedures Manuals including: * Maintenance of computer records * Data Input * Diary Management * Handling and resolution of internal and external queries 1 Adherence to all company rules. 2 Comply with the Company Procedures Manuals. 3 Any other additional duties. The successful candidate is likely to have the following skills, attitudes and experience 1 2 to 5 years finance transactional experience is essential. 2 Experience working within an insurance broking or similarly regulated environment. 3 Insurance Client Money accounting knowledge relating to finance operations is highly desirable. 4 Ability to effectively liaise, influence, communicate, and negotiate with a range of stakeholders. 5 A clear communicator with the ability to convey information in plain English. 6 Good planning and organisational skills - methodical and able to prioritise workloads. 7 A willingness to keep up to date with regulatory developments. 8 A good team player, but able to work independently when required. 9 Conscientious and self-motivated, with an excellent eye for detail. 10 GCSE Maths and English 971214BRR2INDCC

Portfolio Credit Control are exclusively recruiting job is for one of the most prestigious companies in the UK. We're looking for individuals with experience in either Credit Control or Customer Services to join this outstanding team in Manchester and put their skills and expertise into use. This job is perfect for an individual who is bright, charismatic, and hard working. You'll be working directly with the Head of Finance with an indirect reporting line into the Credit Manager, which a great opportunity to enhance your skills. This job offers great benefits, a healthy salary package and the opportunity to work with leading HR companies in the UK. If you are a seasoned Credit Controller or have exceptional Customer Service skills and are ready to take that next step in your career, then this is the job for you. Responsibilities * Accountability for the overall performance of the credit function * Adherence to individual Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) for internal and external stakeholders. * Cash Collection, Rescheduling Arrears, Direct Debit coverage, Outbound Call targets, Debtor Days, Collection Efficiencies, Aged Debt movements. * Daily motivation and drive to meet or exceed short term performance goals. * Taking responsibility for own daily collection call schedule and email schedule. * To ensure a high level of attendance and punctuality. ​ Daily Responsibilities * Daily motivation and drive to meet or exceed short term performance goals. * Taking responsibility for own daily collection call schedule and email schedule. * Meet or exceed individual goals, KPIs and SLAs and take full accountability for the delivery of same. * Monitor performance against KPI's & SLA's and be able to explain deviations from targets including but not limited to: * Movements in Aged Debtors profile * Activity Stats (call volume, call time, email queue) * Collections * Ensure direct call method is always the first collection contact attempted. * Initiate escalation of account queries where resolution is outside Payment Team authority or advice required. * Build and maintain a close working relationship with Customer services/client Experience and other business functions, to resolve all complaints to the clients' satisfaction. * Liaise with internal stakeholders on account queries. 45982HPINDCC

This Credit Control job has been created due to the rapid growth of this well-established Retail business in Kent. Reporting into the Director this job is seeking a seasoned Credit Controller to come in on a 3-6-month FTC to aid the business. There is plenty of scope for you to identify opportunities for improvement and mould the role into your own. In addition, this job boasts a healthy salary package, 2-3 hours of office work a day and chance to work with an experienced team. We're looking for a Credit Controller with retail experience who's ready to take their career to a new level. If this sounds like the job for you, then don't hesitate to apply. Skills and experience required: * Able to demonstrate experience working as a Credit Controller while liaising with key customers. * Strong Excel experience required. * Strong communication skills. * Be a team player. * Have a ''can do'' attitude. * Retail experience Key Responsibilities * B2C * Collections experience * Managing invoice queries for your portfolio * Contact customers via outbound calls * Drive relationships with internal and external stakeholders * Regular and proactive contact by telephone, letter, and e-mail 45966HPINDCC

Portfolio Credit Control are excited to announce a new, exciting opportunity for an experienced Credit Controller to take their career to a new level. We've partnered with a Reputable Professional Services business who are looking to take on a Credit Controller to tackle aged debt and help reduced and maintain a healthy ledger. This opportunity offers you the chance to manage your own ledger, a wide range of benefits and work with the best in the business. If you're looking the next new challenge and the chance to work with this fun, energetic team, then this is the opportunity for you. Key Responsibilities * Reducing debtors' 'Days Sales Outstanding' * Responding to client queries and keeping customer retention levels * Reconciling * Providing administrative support to the finance team and create/maintain a good communication within all departments. * Keeping close watch on debtor account balances - weekly review of all Aged Debt per * Ensuring the team adhere to credit and collection * Release Held Order screen. * Cash Receipt * Direct Debit * Due Diligence check for new credit application Skills and experience required: * Able to demonstrate a minimum of 5 years' experience working as a Credit Controller while liaising with key customers. * Strong Excel experience required. * Strong communication skills. * Be a team player. * Have a ''can do'' attitude. INDCC45933HP

(Hybrid Role - Based In Leeds); Portfolio Credit Control are currently partnered with a well-established commercial business who have a reputable name within the industry. Our client is looking to take on a Credit Control Team Leader to support the Credit Manager in ensuring the Credit Function is achieving targets and continuing its successful path. This opportunity will allow you to work alongside 5 Credit Controllers and have an impact on their learning and development. * To lead a team of 5 Credit Controllers ensuring working within the constraints of the Credit policy / authority levels as well as developing / coaching individuals to create & maintain a high performing team. * Working to maintain a health ledger and reduce the aged debt by building relationship's and negotiating with clients. * Minimising risk and exposure whilst maximising sales and striving for best practices, challenging ways of working * Ensuring all reporting is created and actioned in a timely basis, always demonstrating sound commercial awareness within the wider team * Authorise repayment plans and order release up to agreed authority levels * Maintain regular, effective communication, with customers, internal and external to review accounts, resolve overdue items and deductions. * Build strong relationships with internal stakeholders to ensure credit control reporting, procedures and policies accommodate organisational developments and needs, attendance at meetings where relevant * Directly report into the Credit Manager and assist them. What You Bring? * Excellent organisational skills, with the ability to multi-task. * Strong communication skills * Have a 'can do' attitude * A proven track record within Credit Control * 3-5 years' experience in a similar position If you are interested in applying, please contact Brandon on - brandon.robinson@portfoliocreditcontrol.com / 02076503199 / 07977823565 971333BR2INDCC

Credit Controller Nottingham (Hybrid)£27,000 - £28,000Permanent Portfolio Credit Control are recruiting for a well-established wholesale product supplier looking to welcome a new Credit Controller into a longstanding team. The position has come about due to a member of the team retiring and it is a business critical role which will suit a unique individual.If you are looking for a long term opportunity and a business that truly values their staff, this role could be for you! Day to day duties: * Manage a large ledger of client accounts and maintain a strong business relationship with both businesses and individuals * Request and issue all overdue account reminders in accordance with Credit Control procedures, anticipating later problems where possible for early action by telephone. Procedures are aimed at minimising investment in working capital and overdue debts in particular. * Contact key customers by telephone prior to reminder letter being issued. * Approve credit limits or amend credit facilities for customers, based on credit checks, payment performance etc, thereby minimising the risk of bad debt. Follow up information received from credit reference agency(s). * Provide timely reports to commercial teams, giving full details of the balances on all customers' accounts keeping informed of precise stage within the credit chase cycle of each account. * Set up payment arrangements in the form of phased payment for customers experiencing short-term cash flow difficulties as an alternative to legal action. * Promote payment by direct debit for both new and existing customers. Process requests for direct debit payment promptly and accurately. * Process statements as necessary. * Charge interest to overdue customers when appropriate at standard or specially negotiated rates * Provide finance scheme information when available to relevant customers, liaising with finance company to submit proposals and chase progress. * Open of new accounts within agreed limits, obtaining status reports, authority to deliver. Confirming, in writing to customer via welcome package, which includes account number, accounts contact and terms of sale. Skills Required: * Previous Credit Control experience ideally B2B & B2C * Making decisions with minimal supervision * Excellent written English and grammatical knowledge * IT Skills -Excel, Word, PowerPoint, Database Management 45894CVINDCC