Permanent Credit Control Jobs

Portfolio Credit Control are currently partnered with a well-established Insurance Brokers who have consistently grown year on year. With expansion of clients means the need to add some talent to the Credit Control function.Department: FinanceReports to: Finance Team LeaderLocation: Manchester Job role overview As a member of a busy Finance team, you will follow agreed processes to deliver a high level of client service to our Insurance Broker business. Working collaboratively with others in the team and across the business, you will provide support and guidance as required, always putting the interests of the customer at the forefront of everything you do. Key responsibilities 1 Maintain the client and insurer relationship in a courteous and efficient manner. 2 Manage all aspects of credit control, always exercising a high degree of diplomacy. 3 Reconciliation and payment of Insurance Company accounts. 4 Initiation, maintenance, and renewal of client loan applications. 5 Provide support to other internal customers, including Senior and Middle Management team. 6 Balance all relevant month end reports, reconciling any discrepancies as appropriate. 7 Reconciliation of bank statements. 8 Process cash receipts and payments. 9 General administration duties in accordance with the Company Operating Procedures Manuals including: * Maintenance of computer records * Data Input * Diary Management * Handling and resolution of internal and external queries 1 Adherence to all company rules. 2 Comply with the Company Procedures Manuals. 3 Any other additional duties. The successful candidate is likely to have the following skills, attitudes and experience 1 2 to 5 years finance transactional experience is essential. 2 Experience working within an insurance broking or similarly regulated environment. 3 Insurance Client Money accounting knowledge relating to finance operations is highly desirable. 4 Ability to effectively liaise, influence, communicate, and negotiate with a range of stakeholders. 5 A clear communicator with the ability to convey information in plain English. 6 Good planning and organisational skills - methodical and able to prioritise workloads. 7 A willingness to keep up to date with regulatory developments. 8 A good team player, but able to work independently when required. 9 Conscientious and self-motivated, with an excellent eye for detail. 10 GCSE Maths and English 971214BRR1INDCC

The Portfolio Group are working with a rapidly expanding Health Tech organisation based in the Manchester area, looking to take on a Sales Ledger Clerk. They have seen year on year growth sitting at around the 20% mark and have consistently produced impressive company profits. This is a newly created role which take ownership of the Sales Ledger process and fit into an established finance team. The role will be best suited to a recent Graduate with a degree obtained relatable to finance, numeracy or industry experience looking to develop their knowledge.Day to day responsibilities * Processing and raising of sales invoices & credit notes * Monitor & chase in client contract documentation * Ensure that account and contract information is accurately recorded onto the sales information system * Maintain spreadsheet information for sales ledger use * Resolve any invoicing queries * Posting cash on a daily basis and allocating to the sales ledger * Processing direct debits * Dealing with queries in a timely manner * Running debtors' reports * Ad hoc reporting for the business where required * Assisting with Purchase Ledger and Finance when required. * As a role/task adhering to ISO approved policies and procedures Essential skills and competencies * An excellent eye for detail is essential for this role * Good know how on Microsoft packages including Excel * Enthusiastic, with a good work ethic * Confident with strong communication skills, experience dealing with customers' ideal * Competence and experience with Dimensions * Ability to work to strict deadlines * MS Office knowledge and experience P967288CVR7INDCC

Portfolio Credit Control are currently partnered with a specialist wholesaler who have a reputable name within the sector. Our client is looking to take on a Credit Controller to tackle the aged debt and help reduce and maintain a healthy ledger. on a permanent basis, this position will give you the responsibility to manage your own ledger and build key relationships from day 1.This reputable business is looking to take someone on who can join the successful credit team and play a part in the success! Key Responsibilities: * Reducing debtors' 'Days Sales Outstanding' * Responding to client queries and keeping customer retention levels * Reconciling * Providing administrative support to the finance team and create/maintain a good communication within all departments e., Account Managers, Accounts Payable, Pricing, Warehouse, Transport. * Keeping close watch on debtor account balances - weekly review of all Aged Debt per * Ensuring the team adhere to credit and collection * Release Held Order screen. * Cash Receipt * Blocked Billing release for invoicing. * Direct Debit * Due Diligence check for new credit application Skills and experience required: * Able to demonstrate a minimum of 1 years' experience working as a Credit Controller while liaising with key customers. * Strong Excel experience required. * Strong communication skills. * Be a team player. * Have a ''can do'' attitude. 970886BRR1INDCC

Senior Credit Controller£30,000 - 35,000 + Bonus Location: East London/Essex Hybrid Working (After Probation) Portfolio Credit Control have been instructed on a Senior Credit Control position within a fast-growth recruitment organisation. The role would suit an individual who has experience working within a high-pressured fast paced environment. The business has won countless awards in their sector and are looking for a Senior who can eventually step up onto more of a supervisory role and be the No. 2 to the Head of Credit! Job Overview: The position is suitable for an individual who is bright, confident, positive and an excellent communicator, who is able to work in a fast paced B2B environment. The right candidate will have extensive Credit Control experience ideally within the Recruitment sector and be used to working on challenging outstanding debt with a hands on approach. Day-to-Day Responsibilities: * Managing your own ledger and working on self-bill accounts * Working on aged debt projects specifically focussed on reducing ledger value * Contacting clients in relation to their overdue accounts, specifically focused on aged debt * Handling payment and service queries principally via telephone * Processing debit/credit card payments * Liaising with the local team to ensure client accounts and internal processes operate as smoothly as possible * Complete requests for account adjustments where required * When the collection opportunities are exhausted, and our efforts of resolution have been unsuccessful, provide a full and complete case history per client for review of the next stagesCandidate Requirements: * Preferably have experience working within the Recruitment sector or a similarly faced-paced industry * Must have experience in working on aged debt projects within a B2B environment * Cash Collection, Direct Debit coverage, Outbound Call targets * To ensure a high level of attendance and punctuality971413INDCC

Senior Credit Controller£30,000 - 35,000 + Bonus Location: East London/Essex Hybrid Working (After Probation) Portfolio Credit Control have been instructed on a Senior Credit Control position within a fast-growth recruitment organisation. The role would suit an individual who has experience working within a high-pressured fast paced environment. The business has won countless awards in their sector and are looking for a Senior who can eventually step up onto more of a supervisory role and be the No. 2 to the Head of Credit! Job Overview: The position is suitable for an individual who is bright, confident, positive and an excellent communicator, who is able to work in a fast paced B2B environment. The right candidate will have extensive Credit Control experience ideally within the Recruitment sector and be used to working on challenging outstanding debt with a hands on approach.Day-to-Day Responsibilities: * Managing your own ledger and working on self-bill accounts * Working on aged debt projects specifically focussed on reducing ledger value * Contacting clients in relation to their overdue accounts, specifically focused on aged debt * Handling payment and service queries principally via telephone * Processing debit/credit card payments * Liaising with the local team to ensure client accounts and internal processes operate as smoothly as possible * Complete requests for account adjustments where required * When the collection opportunities are exhausted, and our efforts of resolution have been unsuccessful, provide a full and complete case history per client for review of the next stagesCandidate Requirements: * Preferably have experience working within the Recruitment sector or a similarly faced-paced industry * Must have experience in working on aged debt projects within a B2B environment * Cash Collection, Direct Debit coverage, Outbound Call targets * To ensure a high level of attendance and punctuality 971413CVINDCC

Job OverviewThe position is suitable for an individual who is bright, confident, positive with excellent communication and motivational skills. You will need to bring a minimum of 12 Months experienceworking in a Credit Control, Customer Service or similar department and be capable of working in a fast paced, dynamic but supportive team environment.The post holder will appreciate and be able to rise to the challenge of delivering the expected performance alongside the team with the focus not just on excellence in cash collection but also delivering targets in an environment of exceptional service and client care and when required leading by example. A pragmatic, commercial approach to problem solving and excellent negotiation skills are all prerequisites for this rewarding role. Day-to-Day Responsibilities * Daily motivation and drive to meet or exceed short term performance goals. * Taking responsibility for own daily collection call schedule. * Meet or exceed individual goals, KPIs and SLAs and take full accountability for the delivery of same. * Monitor performance against KPI's & SLA's and be able to explain deviations from targets including but not limited to: * Movements in Aged Debtors profile * Activity Stats (call volume, call time, email queue) * Collections * Work with the Development and Service Delivery Manager to identify training requirements and agree coaching schedules. * Ensure direct call method is always the first collection contact attempted. * Initiate escalation of account queries where resolution is outside Payment Team authority or advice required. * Build and maintain a close working relationship with Customer services/client Experience and other business functions, to resolve all complaints to the clients' satisfaction. * Liaise with internal stakeholders on account queries. Role Metrics * Adherence to individual and team Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) for internal and external stakeholders. * Cash Collection, Rescheduling Arrears, Direct Debit coverage, Outbound Call targets, Debtor Days, Collection Efficiencies, Aged Debt movements. * To ensure a high level of attendance and punctuality. ​ CV7738321R2INDCC