Junior Credit Controller Jobs
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Finance Graduate - Credit Controller/Customer Service Surrey
Permanent £28,000 - £32,000 Per Annum
Ref: 47192BR Credit Control
Portfolio Credit Control are currently partnered with a reputable manufacturing business who are ever-growing. The business is currently looking to strengthen to credit function with an organically grown role as a Credit Controller. This is a great opportunity for someone who is looking to join a business with a family ethos who can offer stability and long term career opportunities. To administer an assigned portion of the Sales Ledger and generate maximum cash flow & minimise bad debts. Maximise sales potential and provide a high standard of customer service to both internal & external customers. To work within a team focused on delivering high standards and a professional service. KEY RESPONSIBILITIES * To assess all new account applications with the aid of: On-line Credit Agencies - Filed Accounts - Local Knowledge and discussing the acceptance or rejection of credit facilitates with customers and sales staff * To maintain all customer credit limits in line with Company policy and customer purchasing requirements. Including monthly review of £10k plus customers. * Ensure yearly financial review is logged and maintained on customers trading above a given level * Collection of debts within assigned credit terms and achievement of individual & department targets and the keeping of meticulous records & review dates via a customer diary system * Listening to the financial issues of customers and making sound commercial arrangements for payment plans * To process any credit held orders and contact sales / customers where necessary in a timely & commercial manner * Reconciliation of monies received in line with customer remittances. * To record and manage all customer queries and disputed invoices. * Assist in the management and responses to the central Credit Control email address * To ensure customer database is accurate and up to date along with the filing and maintenance of relevant associated filing. * To refer accounts, where appropriate for litigation * To ensure maximum efficiency of the Aged Debt by liaising with local branches, including a monthly meeting with each Business Manager via telephone or face to face * To visit customers where necessary to ensure smooth running of the account / build relationships and to aid credit assessment * Regular visits to assigned branches and attendance of quarterly meetings held by Group Credit Manager and bi monthly ledger reviews with Team Leader * Ad hoc duties as assigned by the Group Credit Manager / Assistant Credit Manager / Team Leader PERSON SPECIFICATIONEssential: * Excellent communication skills, including the ability to negotiate * Excellent customer service skills * Excellent interpersonal skills * Good numeracy skills * Ability to work in a team environment * Ability to work under pressure and work to strict deadlines * Ability to gauge different situations and behave accordingly * Strong and adaptable personality * Good organisational & time management skills Desirable: * Commercial B2B credit control experience in a relevant fast-moving environment with the confidence & ability to place pressure tactfully on individuals / companies who owe money * Credit assessment knowledge…
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Portfolio Credit Control are currently partnered with a market leading wholesale business who have multiple offices in the UK. Our client is looking to add talent into the finance function and recruit a Credit Controller to help reduce the aged debt. This opportunity also offers a profit share opportunity!Role Duties: * Take full ownership of Direct Debit payments relatable to client accounts. * Cash allocation of all funds coming in and matching to relevant invoices. * Cash Collection * Monitor insured and none insured Credit limits to hold or release goods as appropriate. * Liaise with insurers when debt reaches the contract period and follow up when and where required. * Liaise with reps/agents on accounts overdue and customer service issues. * Assist in issuing credits where needed. * Carry out monthly statement and chase letter runs. * Contact all customers by phone and/or any other method when their balance is overdue * Investigate outstanding debts and where necessary place orders on hold and advise the customer accordingly. * Take appropriate legal action or insurance claims to collect debt where necessary. * Feedback on market issues, credit control and customer service issues * Assist the wider team and cover a variety of ledgers in the absence of another team member.Role Requirements: * Knowledge of Microsoft Excel would be beneficial * Accuracy, attention to detail and ability to use initiative are essential. * Comfortable in a fast-paced and detail-oriented role * Ability to multi-task and prioritise * Good at building relationships with people at all levels, internally and externallyIf you are interested in applying, please contact Brandon on - brandon.robinson@portfoliocreditcontrol.com / 02076503199 / 07977823565 46720BRR1INDCC
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Customer Service - Credit Control Leicestershire
Permanent £22,000 - £24,000 Per Annum
Ref: 971060CVR1 Credit Control
The position is suitable for an individual who is bright, confident, positive and an excellent communicator, who is able to work in a fast paced, dynamic environment.The post holder will ideally have some customer services or account collection experience and will rise to the challenge of hitting collection targets against assigned lists of overdue clients. The focus is on excellence in cash collection and calls completed with outstanding call quality service and care. The role requires a pragmatic and commercial approach to problem solving coupled with excellent negotiation skills. Day-to-Day Responsibilities * Contacting clients in relation to their overdue accounts * Handling payment and service queries principally via telephone * Provide "Super Service" when handling all enquiries and making the necessary notes on our systems to keep accurate and timely records * Processing debit/credit card payments * Liaising with the team to ensure client accounts and internal business processes operate as smoothly as possible * Complete requests for account adjustments where required * When the collection opportunities are exhausted, and our efforts of resolution have been unsuccessful, provide a full and complete case history per client for review of the next stages Role Metrics * To complete work-flow tasks relating to credit control in an accurate and timely fashion, by ensuring client call lists are completed within the stated timeframe * Cash collection, Direct Debit coverage, Outbound call targets * To ensure a high level of attendance and punctuality INDCC971060CVR1
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Finance Sales Ledger Greater Manchester
Permanent £23,000 - £25,000 Per Annum
Ref: 45662CV Credit Control
Customer Services - FinancePermanent - Manchester£22,000 - 24,000 Role & Company Overview:We are currently sourcing for an exciting role for a fast-growth tech business based in the heart of Manchester. It is an excellent opportunity for someone from a customer services background looking to wider their experience and gain some exposure within a slightly more finance orientated role whilst maintaining an excellent level of customer service.The role involves working within the Sales Ledger department, and a successful candidate will be actively responsible for contract and invoice processing as well as liaising with the service and Sales teams.The position is suitable for an individual who is diligent, careful and has an eye for detail, with prior finance team experience, who is able to work in a diverse yet structured environment.The post holder will have relevant experience of finance processing and will enjoy the challenge of assuming responsibility for a number of different processes including contracts, cash allocation etc within a supportive team environment. The focus is on accuracy and efficient processing and also on providing a remarkable service to our internal stakeholders, along with an investigative approach to problem-solving. Role Responsibilities: * Accurately, input & check new client contract data to onboard clients within internal SLAs * Direct debit administration; set-up, amend & remove details as necessary * Liaise with clients/banks where appropriate * Accurately post cash receipts and adjustments to the sales ledger * Raise refunds to clients * Bank reconciliation 45662CVINDCC
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Customer Services - Finance Greater Manchester
Permanent £22,000 - £24,000 Per Annum
Ref: 45678CV Credit Control
Customer Services - FinancePermanent - Manchester£22,000 - 24,000 Role & Company Overview:We are currently sourcing for an exciting role for a fast-growth tech business based in the heart of Manchester. It is an excellent opportunity for someone from a customer services background looking to wider their experience and gain some exposure within a slightly more finance orientated role whilst maintaining an excellent level of customer service.The role involves working within the Sales Ledger department, and a successful candidate will be actively responsible for contract and invoice processing as well as liaising with the service and Sales teams.The position is suitable for an individual who is diligent, careful and has an eye for detail, with prior finance team experience, who is able to work in a diverse yet structured environment.The post holder will have relevant experience of finance processing and will enjoy the challenge of assuming responsibility for a number of different processes including contracts, cash allocation etc within a supportive team environment. The focus is on accuracy and efficient processing and also on providing a remarkable service to our internal stakeholders, along with an investigative approach to problem-solving. Role Responsibilities: * Accurately, input & check new client contract data to onboard clients within internal SLAs * Direct debit administration; set-up, amend & remove details as necessary * Liaise with clients/banks where appropriate * Accurately post cash receipts and adjustments to the sales ledger * Raise refunds to clients * Bank reconciliation 45678CVINDCC
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Portfolio Credit Control are currently partnered with a reputable manufacturing business who have a global presence. This ever-growing business are currently looking to strengthen to credit function with an organically grown role as a Credit Controller. This is a great opportunity for someone who is already established in the Credit function and has a proven track record. Job Description & Skillset * Reporting directly to the Head of Credit Control * Service Supervisors to provide the highest possible standards of service to customers. * The Credit & Queries Controller must chase all debts in accordance with payment terms given to customer to ensure that payment is received on time from each customer and each invoice. * Proactive & Confident, Resilient & be able to make decisions. * Ability to be able to work under pressure and deal with Senior Stakeholders at Director Level Analytical skills and thorough attention to details Patience and the ability to remain calm in stressful * situations. * Experience in dealing with Queries. * Experience in dealing with Receiverships and Liquidators Responsibilities Dispute Management * To log and resolve all customer queries in line with company KPI's. * Raise Credit Notes on SAP * Log all disputes on the system. * Chase internal Managers for disputes resolution & escalate to Head of Credit as required * Analyse queries data to see root cause & suggest improvement process. * Open New Accounts on Sales force and follow process with SSC. * Amend & adjust existing account details on Sales Force * To report and analyse CCS system data to identify the root causes of complaints. * To regularly update customers of progress of queries * To attend meetings and update Supervisors of any engineer issues * Chase all disputes internally and escalate as required to Area Manager and Head of Credit * Open New Accounts on Sales Force & SAP * Such other duties as may be necessary * Collections * Collect all outstanding debt in accordance with allowed payment terms. * Communicate with Shared Service Centre to ensure all month end activities are completed. * Review customer clearing accounts. * Attend customer meetings. * Communicate & Liaise with Receivers & Liquidators for bad debts. * Review Existing collection methods. * Cash flow projections * Dealing with SSC with various monthly admin tasks * Review and action Dunning and statement process * Ensure Customer notes are updated at least every two weeks for each & every customer * Such other duties as may be necessary 47112BRINDCC
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Portfolio Credit Control are currently partnered with a well-established property business who are consistently growing! The business are currently looking to add some firepower to the Credit function and are seeking to recruit an experienced Credit Controller who is looking to work within a fast-paced environment! If you are looking for a new opportunity which offers a competitive salary including a target-based bonus, plus tons of room to grow and progress, this opportunity is one not to be missed. Duties and Responsibilities * Reducing debtors' 'Days Sales Outstanding' * Cash Collection to a high standard * Responding to client queries and keeping customer retention levels * Reconciling * Providing administrative support to the finance team. * Keeping close watch on debtor account balances - weekly review of all Aged Debt * Ensuring the team adhere to credit and collection * Cash Receipt The Ideal Candidate * Previously worked in a high demanding environment * Excellent Communication skills & telephone manner * Property experience is desired but isn't essential * Attention to detail If this is you, get in touch now to discuss next steps!To hear more information please contact Brandon - 07977823565 / brandon.robinson@portfoliocreditcontrol.com INDPAYCC47004BRR1
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Graduate - Customer Service London
Permanent £25,000 - £26,000 Per Annum
Ref: P3457CV Credit Control
Graduate - Customer ServicePermanent - Office Based£25,000 - 26,000 Reporting directly into the Credit Control Manager, the credit controller will be a part of a busy credit control team that is responsible for cash collection and ledger administration of a portfolio of circa £5m over several hundred clients.This role will be suitable for a person that is able to remain calm under pressure in a fast-paced environment, has a great attention to detail and methodical approach in resolving issues. These are very exciting times to join the business as it is currently going through a massive phase of transition and growth. Day to Day Responsibilities * Contacting clients in relation to their overdue accounts, payment and service queries via telephone and email. * Deal with all incoming invoice and payment correspondence including calls, emails and other correspondence and resolving their queries regarding, updating the notes on internal systems to ensure we keep accurate and timely records. * Liaising with internal departments to ensure client queries regarding outstanding invoices are successfully resolved. * Complete account adjustments where required. * To hand over files for Litigation when the collection opportunities are exhausted with a full case history, liaising daily with the central litigation function. * Making Client Experience aware of any complaints, cancellations or action pointsSkills and Qualifications * Excellent communication skills * Attention to detail, can-do attitude and willingness to learn and work in a fast-paced environment * Previous experience working in a finance function advantageous * Team player and willingness to learn * Salesforce and / or Access Dimensions experience will be advantageous but not essential as full training will be provided P3457CVINDLON
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Management AccountantLondon - Office Based£40,000 - 45,000 - Permanent (+Study Support) This is a fantastic opportunity for an individual who is Part-Qualified or a Finalist looking to step into an organisation which is rapidly expanding and offer a dynamic working environment. We are looking for someone hungry to take their career to the next level who really make a name for themselves internally within the business!Reporting into an impressively progressive Finance Manager, you will be tasked with the preparation of the monthly management accounts and financial reporting information. You will be heavily involved in the production of monthly management reporting, including the production of monthly accounts, (Profit and Loss, Balance sheet and Funds Flow) reconciliation of control accounts and review of balances.The role also includes producing ad hoc reporting data and supervision of daily, weekly finance operations (including cash posting, direct debits, and invoicing). Role Duties: * Support the Finance Manager with preparation of monthly management accounts for comparison against budgets, highlighting and reporting variances * Reconciliation of control accounts * Preparation of cash and funds flow analysis * Preparation of financial reporting information such as key cost analysis * Assist in completion of customer invoicing processes and reconciliation of data * Assist in the budgeting and quarterly reforecasting processes * To be familiar with all finance day to day processes to support across the team * Assist with ad hoc project work, including transition and development of finance systems * Assist general day-to-day finance operations Requirements: * Currently Studying for a professional accounting qualification * Ability to organise & prioritise workload in order to meet strict deadlines * Be able to demonstrate a sound knowledge of financial reporting procedures * Good Excel knowledge including ability to organise, manipulate and present large volumes of data * Can work on own initiative and under pressure * Positive can-do attitude P123784CVINDCC