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Credit manager recruitment advice

For many businesses, the role of credit manager is one of the most important. This person has the day-to-day responsibility of running the department, managing financial risk and securing payments from customers and clients.

If you're looking to hire people to take on your credit control manager jobs, you need to be absolutely sure you've got the right person. While Portfolio Credit Control can help you source the best candidates, the final decision rests with you, so we've compiled a collection of key attributes you should be looking out for during the recruitment process.

What makes a good credit manager?

When considering who to recruit for senior roles within your company, look out for applicants who can demonstrate each of the following qualities:

  • Accreditation from the Institute of Credit Management (ICM) - this shows the candidate has a strong knowledge of the credit control industry, while the amount of time and hard work required to gain this qualification proves they are committed to their chosen career.
  • Good interpersonal skills - depending on the size of your organisation, your new credit manager will need to work closely with a team of credit controllers within the company, as well as speaking with clients.
  • Close attention to detail - the successful applicant should be able to identify and chase up missing payments on their own ledger, or spot important errors and omissions in terms of payments.
  • Strong understanding of risk - a credit manager should be more than capable of assessing risk, and possess the necessary leadership skills to not be afraid of enforcing potentially unpopular decisions.
  • Relevant industry experience - naturally, when hiring for senior vacancies you will need the candidates to show a degree of experience within the credit control sector. The nature of this experience will vary depending on the specific needs of your business, for example whether you are a B2B or B2C company or whether you require specialist knowledge of a particular business sector.
  • Reporting expertise - as part of their industry experience , the successful credit manager applicant should have the ability to create reports and present data, as an important part of their role will be to produce regular management reports and cash receipt forecasts.

More information on credit manager recruitment

While this list of recommended criteria is by no means exhaustive, it will hopefully give you a good idea of what to look out for when filling your credit control vacancies.

If you'd like to find out more about hiring an effective credit manager, or if you need advice on recruiting for other roles such as credit analyst, accounts receivable and credit controller jobs, please get in touch with one of our recruitment consultants who will be more than happy to help you.