Job Description
Job Reference:46919HP_1710175012
Job Type: Contract
Job Industry: Retail
Contact Name: Hugo Pilcher
Job Location: Kent
Job Title: Credit Controller
Job Salary: £12 - £15 Per Hour
Job Start Date:
The Portfolio Group are working alongside the UK’s biggest wholesaler to find a Credit Controller to join their wonderful team in Tunbridge Wells.
This is a very hands on, manual credit control position so we are looking for someone who knows the process in and out.
This is a great opportunity offering a healthy hourly rate, the high possibility to go permanent and immediate temporary work.
Role Duties:
* Take full ownership of Direct Debit payments relatable to client accounts.
* Cash allocation of all funds coming in and matching to relevant invoices.
* Cash Collection
* Monitor insured and none insured Credit limits to hold or release goods as appropriate.
* Liaise with insurers when debt reaches the contract period and follow up when and where required.
* Liaise with reps/agents on accounts overdue and customer service issues.
* Assist in issuing credits where needed.
* Carry out monthly statement and chase letter runs.
* Contact all customers by phone and/or any other method when their balance is overdue
* Investigate outstanding debts and where necessary place orders on hold and advise the customer accordingly.
* Take appropriate legal action or insurance claims to collect debt where necessary.
* Feedback on market issues, credit control and customer service issues
* Assist the wider team and cover a variety of ledgers in the absence of another team member.
Role Requirements:
* Knowledge of Microsoft Excel would be beneficial
* Accuracy, attention to detail and ability to use initiative are essential.
* Comfortable in a fast-paced and detail-oriented role
* Ability to multi-task and prioritise
* Good at building relationships with people at all levels, internally and external
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