Portfolio

Job Description

  • Job Reference:969984BR_1673967493

  • Job Type: Permanent

  • Job Industry: Financial Services/insurance

  • Contact Name: Brandon Robinson

  • Job Location: Essex

  • Job Title: Credit Controller

  • Job Salary: £28000 - £32000 Per Annum

Job Start Date: ASAP

Portfolio Credit Control are currently working with a regional finance business who have been established for over 10 years. They are looking to bring in a Credit Controller into the team to be based from their HQ in Essex. As well as paying a competitive salary there is also a great benefits package on offer and the opportunity to work with a stable business who pride themselves on staff retention. Did I forget to mention annual company holidays? The business loves to reward employees by giving a something back. Every year the director takes the business to an amazing holiday destination, some of the previous trips have included Ibiza, New York, Dubai, Paris and many more.

Key Responsibilities:

* Collections via phone and email
* Query management, action queried debt, investigate and resolve within agreed SLAs with all key stakeholders
* Carry out billing, collection, and reporting activities according to specific deadlines
* Investigate and solve client issues
* Monitor and maintain up to date client records
* Complete all due diligence on all new client applications
* Customer reconciliations
* Management of shared inbox (adhering to SLA’s)
* Liaising with shared service centre in India for cash allocations
* Liaising with the shared service centre in India for payroll queries
* Preparing monthly ledgers for client review
* Ad hoc duties
* Maintaining accurate detailed communication notes within system
* Onboarding new clients and collating relevant billing information to reduce queries
* Assist Payroll team in answering phone and taking messages during busy periods
* Assist Payroll team with billing of clients when required
* Liaise with factoring /Invoice Discount company where required

Skills and experience required:

* Excellent communication skills
* Experience of VMS clients and reconciliation
* Working in a finance department of high volume pay and bill function
* Proven track record of successful debt reduction
* Minimum 3 years’ credit control experience
* Able to complete Vlook ups, Pivot Tables
* Experience within NHS recruitment industry desirable but not essential
* Factoring / Invoice Discount knowledge desirable but not essential

969984BR

INDCC

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