Job Description

  • Job Reference:46548BR_1705597661

  • Job Type: Permanent

  • Job Industry: Educations

  • Contact Name: Brandon Robinson

  • Job Location: London

  • Job Title: Credit Manager

  • Job Salary: £51,974 - £51,974 Per Annum

Job Start Date: ASAP

Portfolio Credit Control are currently partnered with a reputable education business who are consistently growing and improving its credit/finance function. There is a need in the business to recruit for a well-established Credit Manager who can give full support to the head of Credit Control as well as 3 direct reportees within the team. This is a great opportunity for someone who has implemented positive change into credit teams, improved procedures, managed multiple projects and is a forward thinking individual.

The role holder will be expected:

* Support the Head of Credit Control in the managing of the departments services and deputising as and when
* To agree departmental individual monthly, quarterly and annual objectives with the Head of Credit Control, in line with the finance directorate and wider college strategy 2029
* To manage three direct line reports and their respective teams responsible for a wide range of functions. Ensuring team leads are achieving objectives and that staff have the opportunity to grow and maximise their potential through a strong cohesive supportive environment including regular 1:1’s and appraisal
* To ensure the accurate and timely generation of all credit bearing course fee income by the billing team and in parallel the timely posting of all such income via SITS / finance system into the general
* To ensure department control accounts remain fully reconciled and that any differences are understood and resolved promptly
* To identify existing AML risks across the department and wider service provision and in turn help to deliver continuity plans and changes to mitigate such risks
* To work collaboratively with senior stakeholders across directorates in the organisation to help deliver new initiatives and process improvements to enable an optimised and outstanding experience for staff and students across the college
* To ensure customer refunds across all ledgers are administered, compliance checked, approved and released in a timely manner and control accounts are continuously reconciled.
* Ensure student loan schemes g. FAFSA are administered in line with scheme rules
* To ensure all finance system and associated business system workflow tasks are acted upon swiftly in line with department KPI’s
* To ensure the student fee and commercial trade age debt ledgers and consistently reviewed against targets. Identifying areas of potential risk and in turn ensuring that appropriate measures are taken to mitigate against bad debt. The role holder will assimilate data from team leads and provide accurate data feeding into month end reports to be shared with and reviewed by the Head of Credit Control and Director of Financial Operations
* You will draw on data and a detailed contextual understanding of income related activities across the College to help to develop policy and
* Review policy and procedures and to document gaps in process and to implement revised procedures where necessary ensuring checks and controls are
* To ensure that debt collection routines are completed to agreed procedures and timeframes to an excellent standard and service restrictions are applied by the respective departments in accordance with policy
* To undertake monthly reviews of debts assigned to 3rd party collection agency , solicitors & overseas agents to ensure they are acted on and collected in a timely manner to help ensure most cost effective and best chance of securing payment
* To assist in the timely return of freedom of information (FOI) responses
* To help the finance directorate to drive forward in enhancing reporting capabilities in order to deliver data driven finance decisions and statistics on department functional performance against KPI’s
* To oversee the recruitment, training and management of Credit Control staff Ensuring appropriate development and
* Be a key stakeholder in helping to be compliant in handling incoming payments in line with the Proceeds of Crime Act (POCA), Anti Money Laundering, Know Your Payer/Customer, Through collaboration with the MLRO, Head of Income



Personal Details


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