Permanent Credit Control Jobs Jobs

The Portfolio Group are working with a rapidly expanding Health Tech organisation based in the Manchester area, looking to take on a Sales Ledger Clerk. They have seen year on year growth sitting at around the 20% mark and have consistently produced impressive company profits. This is a newly created role which take ownership of the Sales Ledger process and fit into an established finance team. The role will be best suited to a recent Graduate with a degree obtained relatable to finance, numeracy or industry experience looking to develop their knowledge.Day to day responsibilities * Processing and raising of sales invoices & credit notes * Monitor & chase in client contract documentation * Ensure that account and contract information is accurately recorded onto the sales information system * Maintain spreadsheet information for sales ledger use * Resolve any invoicing queries * Posting cash on a daily basis and allocating to the sales ledger * Processing direct debits * Dealing with queries in a timely manner * Running debtors' reports * Ad hoc reporting for the business where required * Assisting with Purchase Ledger and Finance when required. * As a role/task adhering to ISO approved policies and procedures Essential skills and competencies * An excellent eye for detail is essential for this role * Good know how on Microsoft packages including Excel * Enthusiastic, with a good work ethic * Confident with strong communication skills, experience dealing with customers' ideal * Competence and experience with Dimensions * Ability to work to strict deadlines * MS Office knowledge and experience P967288CVR6INDCC

Job OverviewThe position is suitable for an individual who is bright, confident, positive with excellent communication and motivational skills. You will need to bring a minimum of three years' experience of leading a team in either a Credit Control, Customer Service or similar department and be capable of working in a fast paced, dynamic but supportive team environment.The post holder will appreciate and be able to rise to the challenge of delivering the expected performance from a team with the focus not just on excellence in cash collection but also delivering targets in an environment of exceptional service and client care and when required leading by example. A pragmatic, commercial approach to problem solving and excellent negotiation skills are all prerequisites for this rewarding role. Day-to-Day Responsibilities * Daily motivation and drive of the Credit Control team to meet or exceed short term performance goals. * Communicate clear team objectives, individual goals, KPIs and SLAs and take full accountability for the delivery of same. * Monitor team performance against KPI's & SLA's and be able to explain deviations from targets including but not limited to: * Movements in Aged Debtors profile * Activity Stats (call volume, call time, email queue) * Collections * Work with the Credit Control Development and Service Delivery Manager to identify training requirements within the team and agree coaching schedules * Ensure direct call method is always the first collection contact attempted * Complete own quota of daily call and email tasks and provide additional support when required * Initial escalation point for the Payment Team for account queries and where resolution is outside Payment Team authority or advice required * Build and maintain a close working relationship with Client Experience and other functions, to resolve all complaints to the clients' satisfaction * Own responsibility for higher value clients and all contact points in relation to overdue accounts and payment arrangements * Liaise with internal stakeholders on account queries Role Metrics * Accountability for the overall performance of a team. * Adherence to individual and team Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) for internal and external stakeholders. * Cash Collection, Rescheduling Arrears, Direct Debit coverage, Outbound Call targets, Debtor Days, Collection Efficiencies, Aged Debt movements. * To ensure a high level of attendance and punctuality. ​ CV773832RINDCC

Credit Controller - WatfordPortfolio Credit Control are pleased to present an excellent opportunity within a well-known organisation based around the Watford area. They are looking to bring on a bright Credit Controller to integrate into their well-established Credit Control team. This organisation is looking for someone with a proven track record of delivery within a Credit Control and has the skills and work ethic to make a positive impact from day one.The credit control team maintain a keen eye for detail in their work and are always looking for ways to improve, the successful candidate will take on processes quickly and be comfortable within a fast-paced environment. * Manage a portfolio of customers. * Regular and proactive telephone, email with customers, as well as inbound contact from customers. * Regular conference calls/meetings with customers and internal teams such as sales/customer services. * Log and understand queries that prevent payment of invoices and liaise with customers on progress. * The Credit Controller will report to Credit Manager Department Credit Management. * Logging all notes/actions/collection activity within the systems, informing all relevant stakeholders. * Establishing a rapport and maintain good working relationships with internal and external stakeholders. * Analysing and preparing data for meetings/conference calls as well as provide customers with debt reports. * Monthly statements to customers where relevant, ensuring data accuracy and consistency. * Reconciling customer accounts. * Offer an excellent customer experience. * To challenge existing processes. * Ensure work is delivered in compliance with company procedures. * Any other reasonable duties as defined by management. Experience Needed: * Must have proven Credit Control experience - B2B or B2C. * Must have knowledge of excel. 970600CVRINDCC

Are you a detail-oriented and results-driven individual with a passion for finance and outstanding communication skills? If so, this could be the role for you! This is an exciting opportunity to contribute to a company's continued success and make a significant impact in the field of healthcare diagnostics. Responsibilities: * Provide the management support to the credit control team. * Cancelling and reissuing invoices for our large and extensive client base * Ensure payments are chased for overdue accounts. * Reducing debtor days * Working closely with your team to reduce invoice queries. * Monitor new customers. * Training credit controllers * Advised clients and branch managers of suspension of service. * Reconciling accounts * Dealing with internal and external queries * General credit control duties * Monitor performance against KPI's. Requirements: * Proven experience as a Credit Manager or in a similar credit management role. * In-depth knowledge of credit management principles, practices, and techniques. * Strong analytical skills with the ability to evaluate financial statements, assess credit risk, and make informed decisions. * Excellent negotiation, communication, and interpersonal skills to effectively collaborate with stakeholders at all levels. * Proficiency in using financial software and systems for credit assessment, reporting, and analysis. * Ability to develop and implement credit control strategies, policies, and procedures. * Strong leadership and team management skills, with the ability to motivate and mentor a team of credit control professionals. * Detail-oriented with a focus on accuracy and efficiency in all credit management activities. * Ability to work in a fast-paced environment, prioritize tasks, and meet tight deadlines. This organisation is a market leader in the field of healthcare diagnostics, known for its innovative technology and exceptional customer service. You will have the opportunity to work with a talented and passionate team, contribute to the financial success of the company, and play a crucial role in helping us maintain strong relationships with our clients. This role offers competitive compensation packages, comprehensive benefits, and a supportive work environment that fosters professional growth and development. please submit your CV to Samuel.lowe@portfoliocreditcontrol.com 970783SLINDCC

Are you a detail-oriented and results-driven individual with a passion for finance and outstanding communication skills? If so, this could be the role for you! This is an exciting opportunity to contribute to a company's continued success and make a significant impact in the field of healthcare diagnostics. Responsibilities: Manage the end-to-end credit control process, ensuring timely and accurate collections of outstanding debts. Review customer accounts, reconciling any discrepancies, and resolving billing disputes in a professional and efficient manner. Monitor and maintain credit limits for customers, assessing creditworthiness and ensuring compliance with company policies and procedures. Develop and maintain strong relationships with clients, providing exceptional customer service and proactively addressing any financial issues or concerns. Collaborate with internal stakeholders such as sales and customer service teams to identify and implement strategies to reduce debtor days and improve cash flow. Conduct regular credit checks on new and existing customers to assess credit risk and make informed credit decisions. Prepare and distribute regular reports and analysis related to credit control, highlighting trends, and suggesting improvements to management. Requirements: Proven experience in credit control Strong knowledge of credit control procedures and best practices. Excellent analytical and problem-solving skills, with the ability to identify and resolve complex financial issues. Outstanding communication and interpersonal skills, with the ability to build and maintain positive relationships with customers and internal teams. Proficiency in using financial systems and software for credit control activities. Ability to work independently and collaboratively within a fast-paced environment, managing multiple priorities and meeting strict deadlines. High level of attention to detail and accuracy in all work performed. A proactive and self-motivated approach, continuously seeking opportunities for process improvement and optimization. This organisation is a market leader in the field of healthcare diagnostics, known for its innovative technology and exceptional customer service. As a Credit Control Specialist, you will have the opportunity to work with a talented and passionate team, contribute to the financial success of the company, and play a crucial role in helping us maintain strong relationships with our clients. This role offers competitive compensation packages, comprehensive benefits, and a supportive work environment that fosters professional growth and development. please submit your CV to Samuel.lowe@portfoliocreditcontrol.com 970782SLINDCC

The Portfolio Group are collaborating with a long-established organisation based in London, eager to find an enthusiastic credit controller who wants to utilise their communication and credit control skills and experience.The successful candidate will start their journey as a credit controller as they are welcomed into the company. The possibilities are endless as not only is the role flexible, but employees in this company also stay for the long run which shows through their low staff turnover. This organisation has strong values and a set vision which they are flying towards with a history to prove it. If a fresh start in a role filled with opportunity and security sounds ideal, then this could be the role for you! Job Overview:Reporting to the Credit Control Manager, the Credit Controller will be part of a fast-paced credit control team and will support in resolving any customer and internal queries. Job Role: * Reconciling and posting the daily bank statement- Sterling, Euro and USD accounts. * Posting Payments from various payment methods such as cheques or Credit Cards. * Preparing reports and Journals close to month-end. * Daily Reconciliation on Payments made online. * Answering daily queries externally and internally. * Printing off remittance advice and ensuring the correct amount details are on the remittance advice. * Payment transfers on accounts. * Correctly allocating cash to invoices. Requirements: * SAP Experience * 2 Years Credit Control experience 970724AAINDCC

Portfolio Credit Control are working with a fast-growing, well-established business based in Chiswick. This is an opportunity for someone to learn and grow within credit control. Whether you have just started your career within credit control, or you have years experience this could be right for you as they are looking for someone to join the team.This role is in the property industry, industry experience is not a must although would be beneficial. As part of the Credit Control team, you will have the following responsibilities: * Building strong relationships with customers and negotiating payment terms and plans * Maintaining accurate records of customer accounts and transactions * Monitoring and analysing credit risk * Liaising with other departments to resolve any disputes or issues that may arise. * Assisting in the development of credit policies and procedures * Supporting the Credit Manager with any ad-hoc tasks To be considered for this role, you must have the following qualifications: * Excellent communication and interpersonal skills * Experience using accounting software and Excel. If you are passionate about Credit Control and are looking for a new challenge, please submit your CV for consideration. I look forward to hearing from you. 970536AAINDCC

Are you ready for your next challenge?Portfolio Credit Control are working with a market-leading organisation to bring on an experienced Credit Controller. This is an opportunity not to be missed as you will have opportunities to progress within the business whilst being supported within a bubbly, vibrant team. If you are looking for the next step in your credit control career, this could be the one for you.The company are rapidly growing which is why they are looking to expand the credit control team. They have a bubbly culture, and the team has a collaborative approach. Brief Summary Of Duties * This role is a straight credit control role, if you enjoy credit control and it's something you want to stay in, this could be perfect * Cash Allocation * Bank Reconciliation * Resolving internal and external queries * Even if you aren't sure based off our description, it would definitely be worth having a conversation so we can see if this will be right for you and discuss in further detail.Experience needed * 2 years Credit Control experience * Pivot tables, v-lookupsWhat else have they got to offer? * Learning and development opportunities * Employee perks and support * Birthday off 970064AAR1INDCC

The Portfolio Group are working with a fast-growing organisation based in the city of London, looking to bring in a recent Graduate into their finance department. This is an entry-level position and would suit someone early on in their career looking to get their foot in the door within a finance capacity. This position would start off with one-on-one training to pick up the in-house systems and finance processes and slowly develop into a key member of the Finance function. If you have recently completed a degree in a finance relatable subject, this could be the role for you! Job Overview:Reporting to the Credit Control Manager, the Credit Controller will be part of a busy finance team and will support the team in resolving any customer and internal queries. Main Duties as a Graduate Finance - Credit Controller: * Contacting clients in relation to their overdue accounts, payment and service queries via telephone and email. * Deal with all incoming invoice and payment correspondence including calls, emails and other correspondence and resolve their queries regarding, updating the notes on internal systems to ensure we keep accurate and timely records. * Liaising with internal departments to ensure client queries regarding outstanding invoices are successfully resolved. * Complete account adjustments where required. * To hand over files for Litigation when the collection opportunities are exhausted with a full case history, liaising daily with the central litigation function. * Making Client Experience aware of any complaints, cancellations or action points. Skills, Experience & Qualifications Required: * MUST BE Degree educated. * Excellent communication skills. * Experience working within a customer service role would be beneficial. * Knowledge of Microsoft Excel would be desirable. * Attention to detail, can-do attitude and willingness to learn and work in a fast-paced environment. * Previous experience working in a finance function is advantageous. * Team player and willingness to learn. INDCC968753CVR6