As with any senior credit control job, choosing a candidate to take on the position of credit control manager is something you cannot afford to get wrong.
This person should lead your credit control team by example, using all their experience to ensure everything runs smoothly and everyone on the team is comfortable with what they are doing.
Qualities to look for in a credit control manager
First and foremost, your credit control manager should possess excellent people skills. A core element of this role involves interacting with others, whether this is clients or team members. They will need to be approachable and capable of communicating effectively.
A candidate’s qualifications will give you an idea of their suitability, not just for this particular role but the credit control industry as a whole. For example, accreditation from the Institute of Credit Management (ICM) shows not only that they possess the necessary knowledge, but also that they have devoted time and effort to acquiring it.
Qualifications such as this will naturally help a candidate accumulate the necessary industry experience to succeed in a senior role. The best applicants will be able to demonstrate specialist knowledge that will help them stand out from their rivals.
A clear understanding of risk is a central requirement, with credit control managers often required to assess situations and make decisions that may be unpopular in some quarters. Other necessary day-to-day tasks include compiling reports and cash receipt forecasts to a high standard.
A credit manager must show the same attention to detail that you would expect from the rest of the team. It is the credit control manager’s job to ensure there are no anomalies in client accounts, all bills are received on time and any outstanding amounts are followed up.
Recruiting with Portfolio Credit Control
When you choose to work with Portfolio Credit Control, you have the benefit of your own dedicated consultant who will be assigned to your campaign throughout the recruitment process. As well as answering any questions you may have, they can also source the best candidates and ensure you only interview people who would be a good fit for your business.
Our team can help you recruit for a full range of credit control jobs, from management positions to credit analyst and credit controller roles. The location of our offices in the City’s Liverpool Street also makes us ideally placed to help match candidates to credit control jobs in London, so call our experts today to get started.
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