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The Portfolio Group have a great opportunity for a Credit Controller to join a company on a temporary basis. The Company is looking for a dependable Credit Controller to join their team and smash through those debts on the phone!We are seeking a highly motivated individual, our client is behind with their workload and they need someone with great customer service skills to pick up the phone and collect that cash!As a Credit Controller, you will play a vital role in clearing down bad debt, it is imperative to be confident on the phone to handle those tricky customers. This is a temporary assignment, minimum 4 weeks with opportunity of extension. Great hours (10am to 4pm). Responsibilities: * Managing and resolving any customer invoice queries. * Logging Cash Collections * Clearing invoicing issues that have been impacting cash collections Qualifications: * Previous experience in accounts receivable or end to end credit control environment is essential * Professional demeanour, with the ability to handle sensitive information and maintain confidentiality. * Availability to start as soon as possible. * Customer Service experience is desirable but a great telephone manner is all you need! Hours are 10-4 and based in Weybridge. You will be required to attend the office 5 days a weekIf you want to be part of our clients dynamic company apply now! 970888CKINDCC
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Credit Controller Greater Manchester
Permanent £25,000 - £28,000 Per Annum
Ref: CV773832R2 Credit Control
Job OverviewThe position is suitable for an individual who is bright, confident, positive with excellent communication and motivational skills. You will need to bring a minimum of 12 Months experienceworking in a Credit Control, Customer Service or similar department and be capable of working in a fast paced, dynamic but supportive team environment.The post holder will appreciate and be able to rise to the challenge of delivering the expected performance alongside the team with the focus not just on excellence in cash collection but also delivering targets in an environment of exceptional service and client care and when required leading by example. A pragmatic, commercial approach to problem solving and excellent negotiation skills are all prerequisites for this rewarding role. Day-to-Day Responsibilities * Daily motivation and drive to meet or exceed short term performance goals. * Taking responsibility for own daily collection call schedule. * Meet or exceed individual goals, KPIs and SLAs and take full accountability for the delivery of same. * Monitor performance against KPI's & SLA's and be able to explain deviations from targets including but not limited to: * Movements in Aged Debtors profile * Activity Stats (call volume, call time, email queue) * Collections * Work with the Development and Service Delivery Manager to identify training requirements and agree coaching schedules. * Ensure direct call method is always the first collection contact attempted. * Initiate escalation of account queries where resolution is outside Payment Team authority or advice required. * Build and maintain a close working relationship with Customer services/client Experience and other business functions, to resolve all complaints to the clients' satisfaction. * Liaise with internal stakeholders on account queries. Role Metrics * Adherence to individual and team Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) for internal and external stakeholders. * Cash Collection, Rescheduling Arrears, Direct Debit coverage, Outbound Call targets, Debtor Days, Collection Efficiencies, Aged Debt movements. * To ensure a high level of attendance and punctuality. CV7738321R2INDCC
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Senior Credit Controller£30,000 - 35,000 + Bonus Location: East London/Essex Hybrid Working (After Probation) Portfolio Credit Control have been instructed on a Senior Credit Control position within a fast-growth recruitment organisation. The role would suit an individual who has experience working within a high-pressured fast paced environment. The business has won countless awards in their sector and are looking for a Senior who can eventually step up onto more of a supervisory role and be the No. 2 to the Head of Credit! Job Overview: The position is suitable for an individual who is bright, confident, positive and an excellent communicator, who is able to work in a fast paced B2B environment. The right candidate will have extensive Credit Control experience ideally within the Recruitment sector and be used to working on challenging outstanding debt with a hands on approach.Day-to-Day Responsibilities: * Managing your own ledger and working on self-bill accounts * Working on aged debt projects specifically focussed on reducing ledger value * Contacting clients in relation to their overdue accounts, specifically focused on aged debt * Handling payment and service queries principally via telephone * Processing debit/credit card payments * Liaising with the local team to ensure client accounts and internal processes operate as smoothly as possible * Complete requests for account adjustments where required * When the collection opportunities are exhausted, and our efforts of resolution have been unsuccessful, provide a full and complete case history per client for review of the next stagesCandidate Requirements: * Preferably have experience working within the Recruitment sector or a similarly faced-paced industry * Must have experience in working on aged debt projects within a B2B environment * Cash Collection, Direct Debit coverage, Outbound Call targets * To ensure a high level of attendance and punctuality 971413CVINDCC
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Senior Credit Controller£30,000 - 35,000 + Bonus Location: East London/Essex Hybrid Working (After Probation) Portfolio Credit Control have been instructed on a Senior Credit Control position within a fast-growth recruitment organisation. The role would suit an individual who has experience working within a high-pressured fast paced environment. The business has won countless awards in their sector and are looking for a Senior who can eventually step up onto more of a supervisory role and be the No. 2 to the Head of Credit! Job Overview: The position is suitable for an individual who is bright, confident, positive and an excellent communicator, who is able to work in a fast paced B2B environment. The right candidate will have extensive Credit Control experience ideally within the Recruitment sector and be used to working on challenging outstanding debt with a hands on approach. Day-to-Day Responsibilities: * Managing your own ledger and working on self-bill accounts * Working on aged debt projects specifically focussed on reducing ledger value * Contacting clients in relation to their overdue accounts, specifically focused on aged debt * Handling payment and service queries principally via telephone * Processing debit/credit card payments * Liaising with the local team to ensure client accounts and internal processes operate as smoothly as possible * Complete requests for account adjustments where required * When the collection opportunities are exhausted, and our efforts of resolution have been unsuccessful, provide a full and complete case history per client for review of the next stagesCandidate Requirements: * Preferably have experience working within the Recruitment sector or a similarly faced-paced industry * Must have experience in working on aged debt projects within a B2B environment * Cash Collection, Direct Debit coverage, Outbound Call targets * To ensure a high level of attendance and punctuality971413INDCC
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Portfolio Credit Control are currently partnered with a specialist wholesaler who have a reputable name within the sector. Our client is looking to take on a Credit Controller to tackle the aged debt and help reduce and maintain a healthy ledger. on a permanent basis, this position will give you the responsibility to manage your own ledger and build key relationships from day 1.This reputable business is looking to take someone on who can join the successful credit team and play a part in the success! Key Responsibilities: * Reducing debtors' 'Days Sales Outstanding' * Responding to client queries and keeping customer retention levels * Reconciling * Providing administrative support to the finance team and create/maintain a good communication within all departments e., Account Managers, Accounts Payable, Pricing, Warehouse, Transport. * Keeping close watch on debtor account balances - weekly review of all Aged Debt per * Ensuring the team adhere to credit and collection * Release Held Order screen. * Cash Receipt * Blocked Billing release for invoicing. * Direct Debit * Due Diligence check for new credit application Skills and experience required: * Able to demonstrate a minimum of 1 years' experience working as a Credit Controller while liaising with key customers. * Strong Excel experience required. * Strong communication skills. * Be a team player. * Have a ''can do'' attitude. 970886BRR1INDCC
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Graduate - Finance (Sales Ledger) Greater Manchester
Permanent £20,000 - £23,000 Per Annum
Ref: P967288CVR7 Credit Control
The Portfolio Group are working with a rapidly expanding Health Tech organisation based in the Manchester area, looking to take on a Sales Ledger Clerk. They have seen year on year growth sitting at around the 20% mark and have consistently produced impressive company profits. This is a newly created role which take ownership of the Sales Ledger process and fit into an established finance team. The role will be best suited to a recent Graduate with a degree obtained relatable to finance, numeracy or industry experience looking to develop their knowledge.Day to day responsibilities * Processing and raising of sales invoices & credit notes * Monitor & chase in client contract documentation * Ensure that account and contract information is accurately recorded onto the sales information system * Maintain spreadsheet information for sales ledger use * Resolve any invoicing queries * Posting cash on a daily basis and allocating to the sales ledger * Processing direct debits * Dealing with queries in a timely manner * Running debtors' reports * Ad hoc reporting for the business where required * Assisting with Purchase Ledger and Finance when required. * As a role/task adhering to ISO approved policies and procedures Essential skills and competencies * An excellent eye for detail is essential for this role * Good know how on Microsoft packages including Excel * Enthusiastic, with a good work ethic * Confident with strong communication skills, experience dealing with customers' ideal * Competence and experience with Dimensions * Ability to work to strict deadlines * MS Office knowledge and experience P967288CVR7INDCC
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Credit Controller Greater Manchester
Permanent £25,000 - £30,000 Per Annum
Ref: 971214BRR1 Credit Control
Portfolio Credit Control are currently partnered with a well-established Insurance Brokers who have consistently grown year on year. With expansion of clients means the need to add some talent to the Credit Control function.Department: FinanceReports to: Finance Team LeaderLocation: Manchester Job role overview As a member of a busy Finance team, you will follow agreed processes to deliver a high level of client service to our Insurance Broker business. Working collaboratively with others in the team and across the business, you will provide support and guidance as required, always putting the interests of the customer at the forefront of everything you do. Key responsibilities 1 Maintain the client and insurer relationship in a courteous and efficient manner. 2 Manage all aspects of credit control, always exercising a high degree of diplomacy. 3 Reconciliation and payment of Insurance Company accounts. 4 Initiation, maintenance, and renewal of client loan applications. 5 Provide support to other internal customers, including Senior and Middle Management team. 6 Balance all relevant month end reports, reconciling any discrepancies as appropriate. 7 Reconciliation of bank statements. 8 Process cash receipts and payments. 9 General administration duties in accordance with the Company Operating Procedures Manuals including: * Maintenance of computer records * Data Input * Diary Management * Handling and resolution of internal and external queries 1 Adherence to all company rules. 2 Comply with the Company Procedures Manuals. 3 Any other additional duties. The successful candidate is likely to have the following skills, attitudes and experience 1 2 to 5 years finance transactional experience is essential. 2 Experience working within an insurance broking or similarly regulated environment. 3 Insurance Client Money accounting knowledge relating to finance operations is highly desirable. 4 Ability to effectively liaise, influence, communicate, and negotiate with a range of stakeholders. 5 A clear communicator with the ability to convey information in plain English. 6 Good planning and organisational skills - methodical and able to prioritise workloads. 7 A willingness to keep up to date with regulatory developments. 8 A good team player, but able to work independently when required. 9 Conscientious and self-motivated, with an excellent eye for detail. 10 GCSE Maths and English 971214BRR1INDCC
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Portfolio credit control are working with a fast growing business based Essex who are ready to bring on an experienced credit controller to the team. This is an opportunity not to be missed as you will be working within a supportive, bubbly environment.You will enjoy flexible working as this role offers a 25 hour week working five hour days with flexible start times. You will also have a hybrid working option with only three days in the office.Brief overview of the role: * Speaking with clients on a daily basis via phone and email * Keeping the aged debt to a minimum * Building internal and external relationships Requirements * Team player * Good communication * Good excel skills * Minimum 3 years experience Benefits * Bonus * Hybrid working * Flexible hours * New starter buddy * Onsite Parking971443INDCC
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Temporary Accounts Payable Administrator County Durham
Contract £12 - £13 Per Hour
Ref: 971447CK Credit Control
Are you ready to take on an exciting new challenge in a great company? We have an amazing opportunity for you! Join one of the most renowned companies in the World and embark on your next journey as an Accounts Payable / Accounts Receivable Administrator It would be highly advantageous to have recently used SAP in your previous workplace Position: Accounts Payable (6-month fixed term contract) - potential for temp to perm Key ResponsibilitiesAs an integral part of our finance team, you will be responsible for: * Processing and verifying invoices accurately and efficiently. * Matching invoices with purchase orders and resolving any discrepancies. * Ensuring timely and accurate payment processing. * Reconciling vendor statements and addressing any billing issues. * Assisting with month-end closing activities related to accounts payable. * Collaborating with cross-functional teams to optimize processes and improve efficiency. * Providing exceptional customer service to vendors and internal stakeholders. RequirementsTo succeed in this role, we are looking for individuals who possess the following qualifications: * Proven experience in accounts payable or a similar finance role. * Strong attention to detail and excellent organizational skills. * Proficient in using accounting software and MS Office applications. * Ability to meet deadlines and work well under pressure. * Effective communication and interpersonal skills. * SAP Experience would be advantageous What They Offer * Competitive salary package. * Opportunity to work in a dynamic and collaborative environment. * Chance to enhance your skills and expand your professional network. * Valuable experience in a well-established company. 971447CKINDCC
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Portfolio Credit Control are currently partnered with a well-established and reputable waste management business who have a global presence. This successful business have had an expansion of works in their Dublin branch and are currently looking to add some additional talent to the Credit Control function. This is a great opportunity for someone who wants to join a business who will make you feel valued, offer you longevity and stability and provide a generous bonus scheme as well as long term career opportunities. Role SummaryWorking as a key part of a medium sized team to effectively maximise cash collections from clients via telephone, fax, email and internal/external meetings Primary Responsibilities * Minimise over 60 days debt by effectively managing collection activity and account issues in a targeted and methodical manner * Maintain an up-to-date AR by ensuring unallocated cash receipts, refunds, write off's, e-billing and general housekeeping activities are completed in a timely fashion * To work to DBO, Debt reduction and dispute targets for your portfolio * Ensure our credit control systems remains up to date and accurately reflects activity and, or, the status of invoices * To deal with customer enquiries/disputes and liaise with the sales team and Branches to resolve issues in a timely manner * Provide management with information on collection activity when required * Aiding in the processing of payments from customers, including cheque and credit card payments and any other Data Entry that is needed for example client portals * To maintain an acceptable accounts receivable classification Debtors Days * To chase order numbers and any other duties associated with reducing debtors days * To be able to handle high volume calls and emails * Maintain excellent relationships with the clients, Branches and Regional Directors * Adhere to company policies and procedures, whilst approaching the role in a professional and competent manner * Take action to ensure reoccurring issues are corrected * Other ad hoc accounts duties if requested Character Specification * Good communication skills * Personable and outgoing * Team player * To be able to work on own initiative * Self-motivated * Confident when dealing with people Experience & Qualifications * Proven commercial credit control skills at medium to large companies * GSCE Maths and English or equivalent * Full driving licence. Competencies * Must be able to maintain good customer relations at all times * Strong computer literacy skills including MS Office applications or similar * To be methodical when performing daily tasks. Thereby ensuring the branches compliance with SK procedures and legislation