Group In Greater Manchester Jobs
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Trainee Counsellor Programme Greater Manchester
Permanent £24,000 - £26,000 Per Annum
Ref: P46586LSR3 Group
Are you a 2023 or 2024 grad looking to start your first full-time counselling position?Are you looking to join a supportive company that will give you further training to develop your career?Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees and their family members.We are looking for professional, hard-working graduates with strong communication, high levels of computer literacy and high levels of organisational ability with a desire to make a difference to people's lives. * Interview dates Wednesday 22nd May / Tuesday 4th June 9.30pm-3pm * Start date -1st July This is a brilliant opportunity to begin your counselling career with the expertise and support from the number one EAP in the UK. The 6-month graduate scheme will provide you extensive training and development throughout, before you move into a full-time Wellbeing Counsellor role. This 6-month full time graduate scheme will develop your skills in areas such as: * Digital Counselling * Telephone Counselling * Solution Focused Counselling * Risk Assessment and Managing Risk * Safeguarding Training * Online CBT * Online Counselling * Case Management It is essential that you have the following: * Minimum diploma level 4 in Counselling & minimum of 100 counselling hours * To be a member of the BACP Employee Benefits: * BACP (or equivalent) membership and accreditation paid for * BACP CBD Hub * Up to £60 per month for supervision * Inhouse supervision * Monthly incentives such as weekends away! * Supervision * 25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years service) * Birthday Off/Mental Health Day * Profit Share Scheme * Perkbox (staff discount scheme) * Christmas bonus after 3 years of service * Contributory Pension Scheme * Fab Fridays- dress down & free treats * Allied Pride Network * Social events throughout the year * Free breakfast on Mondays * Fresh fruit delivered to the office each week * Free annual flu vaccine * Private health insurance after 5 years service * Life Insurance * Discounted eye test * Discounted glasses/contact lenses prescription P46586L3INDMANJ
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Telephone Counsellor Greater Manchester
Permanent £27,000 - £33,000 Per Annum
Ref: P970309LS4R17 Group
Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees and their family members.The role requires high levels of professional standards whilst working in a telephone environment, adhering to the company's core values and achieving daily goals. The counsellor will work on a 24/7 helpline, providing in the moment emotional support to individuals, conducting clinical assessments and signposting to specialised support services. The counsellor will also have an active caseload of structured telephone and/ or video counselling clients, including Online CBT clients and Power to Recover clients. Job OverviewProviding immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. The Wellbeing Practitioner will complete risk assessments and work in line with the BACP code of ethics - ensuring the highest level of service and support is provided to callers. The role also includes an allocated day of structured telephone/ video counselling clients - hour can be counted towards BACP accreditation. Day to Day Responsibilities as a EAP Counsellor: * To provide an efficient and effective telephone counselling service to all callers * To answer all calls within 8 seconds and triage to determine the most appropriate type of support required; demonstrating a thorough understanding of the Health Assured products legal advice, counselling support, medical helpline etc * To demonstrate an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk * Provide "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution * To take accurate information and record on the companies data base * Conduct full and robust clinical assessments in accordance with Health Assured's procedures, ensuring the most clinically appropriate support is identified * To effectively identify and manage risk in accordance with Health Assured's "Risk Guidance Policy" * To undertake training provided by Health Assured and to utilise appropriate skills within calls, working with trauma, working with suicide, clinical assessment, safe guarding etc * Work to and exceed individual and team goals as per the KPI framework * Personally, ensure all call backs and queues are efficiently managed and ensure individual actions do not impact upon the availability of the service * To maintain an active caseload of STC/ Video clients, including online CBT and Power to * Recover clients - up to 6 clients on an allocated day * Demonstrate the ability to provide excellent customer service at all times Essential Skills and Competencies: * Minimum diploma level 4 in Counselling & minimum of 100 counselling hours * To be a member of…
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Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees and their family members.The role requires high levels of professional standards whilst working in a telephone environment, adhering to the company's core values and achieving daily goals. The counsellor will work on a 24/7 helpline, providing in the moment emotional support to individuals, conducting clinical assessments and signposting to specialised support services. The counsellor will also have an active caseload of structured telephone and/ or video counselling clients, including Online CBT clients and Power to Recover clients. Job OverviewProviding immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. The Wellbeing Practitioner will complete risk assessments and work in line with the BACP code of ethics - ensuring the highest level of service and support is provided to callers. The role also includes an allocated day of structured telephone/ video counselling clients - hour can be counted towards BACP accreditation. Day to Day Responsibilities as a EAP Counsellor: * To provide an efficient and effective telephone counselling service to all callers * To answer all calls within 8 seconds and triage to determine the most appropriate type of support required; demonstrating a thorough understanding of the Health Assured products legal advice, counselling support, medical helpline etc * To demonstrate an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk * Provide "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution * To take accurate information and record on the companies data base * Conduct full and robust clinical assessments in accordance with Health Assured's procedures, ensuring the most clinically appropriate support is identified * To effectively identify and manage risk in accordance with Health Assured's "Risk Guidance Policy" * To undertake training provided by Health Assured and to utilise appropriate skills within calls, working with trauma, working with suicide, clinical assessment, safe guarding etc * Work to and exceed individual and team goals as per the KPI framework * Personally, ensure all call backs and queues are efficiently managed and ensure individual actions do not impact upon the availability of the service * To maintain an active caseload of STC/ Video clients, including online CBT and Power to * Recover clients - up to 6 clients on an allocated day * Demonstrate the ability to provide excellent customer service at all times Essential Skills and Competencies: * Minimum diploma level 4 in Counselling & minimum of 100 counselling hours * To be a member of…
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Helpline Counsellor Greater Manchester
Permanent £27,000 - £33,000 Per Annum
Ref: P970309LS4R20 Group
Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees and their family members.The role requires high levels of professional standards whilst working in a telephone environment, adhering to the company's core values and achieving daily goals. The counsellor will work on a 24/7 helpline, providing in the moment emotional support to individuals, conducting clinical assessments and signposting to specialised support services. The counsellor will also have an active caseload of structured telephone and/ or video counselling clients, including Online CBT clients and Power to Recover clients. Job OverviewProviding immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. The Wellbeing Practitioner will complete risk assessments and work in line with the BACP code of ethics - ensuring the highest level of service and support is provided to callers. The role also includes an allocated day of structured telephone/ video counselling clients - hour can be counted towards BACP accreditation. Day to Day Responsibilities as a EAP Counsellor: * To provide an efficient and effective telephone counselling service to all callers * To answer all calls within 8 seconds and triage to determine the most appropriate type of support required; demonstrating a thorough understanding of the Health Assured products legal advice, counselling support, medical helpline etc * To demonstrate an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk * Provide "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution * To take accurate information and record on the companies data base * Conduct full and robust clinical assessments in accordance with Health Assured's procedures, ensuring the most clinically appropriate support is identified * To effectively identify and manage risk in accordance with Health Assured's "Risk Guidance Policy" * To undertake training provided by Health Assured and to utilise appropriate skills within calls, working with trauma, working with suicide, clinical assessment, safe guarding etc * Work to and exceed individual and team goals as per the KPI framework * Personally, ensure all call backs and queues are efficiently managed and ensure individual actions do not impact upon the availability of the service * To maintain an active caseload of STC/ Video clients, including online CBT and Power to * Recover clients - up to 6 clients on an allocated day * Demonstrate the ability to provide excellent customer service at all times Essential Skills and Competencies: * Minimum diploma level 4 in Counselling & minimum of 100 counselling hours * To be a member of…
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Portfolio are in search for Solicitors to take on a fantastic opportunity based in the heart of Manchester, joining a small law firm that is part of a Global group. The firm are in the process of growing and scaling up, making this a particularly exciting time to join the business as it means the successful candidate will have the opportunity to shape the firm into what it aspires to be.There will be opportunity to take on diverse cases, meaning you can gain experience across multiple areas rather than specialising in one transaction. Creating an opportunity most firms can't offer, to find your niche, whilst keeping variation and difference to your daily role.The Solicitors will be responsible for their own case load and essentially run it as their own business. They will cover contentious and non-contentious legal matters to Clients.We are looking for a bright, confident Solicitor, with strong commercial and/or health and safety prosecution experience, to work in a new, dynamic team covering a broad range of legal matters including the preparation and conduct of litigation.The ideal candidate will have directly relevant experience and will relish assuming responsibility for a caseload in a fast-paced but supportive team environment. The focus is on remarkable client service and care, along with a firm commercial approach towards enhancing the firm's reputation.Responsibilities * Conduct of County Court Litigation * Regulatory investigations, interviews under caution, inquests and prosecutions arising from accidents/incidents at work; * Commercial legal advice, Dispute Resolution and potential Mergers and Acquisitions * Non-contentious employment law issues and handling Employment Tribunal cases that arise from insured clients under their Legal Expenses Insurance Policy. * Advice and assistance to companies and associated businesses within the GroupPerson Specification * Experience across a good range of practice areas within a leading Law Firm or In House. * A real commitment to remarkable client service * A positive approach to a busy workload, team ethic and business development * A commercially focused approach with the ability to communicate with a range of clients and stakeholders.INDMANS
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Portfolio are in search for Solicitors to take on a fantastic opportunity based in the heart of Manchester, joining a small law firm that is part of a Global group. The firm are in the process of growing and scaling up, making this a particularly exciting time to join the business as it means the successful candidate will have the opportunity to shape the firm into what it aspires to be.There will be opportunity to take on diverse cases, meaning you can gain experience across multiple areas rather than specialising in one transaction. Creating an opportunity most firms can't offer, to find your niche, whilst keeping variation and difference to your daily role.The Solicitors will be responsible for their own case load and essentially run it as their own business. They will cover contentious and non-contentious legal matters to Clients.We are looking for a bright, confident Solicitor, with strong commercial and/or health and safety prosecution experience, to work in a new, dynamic team covering a broad range of legal matters including the preparation and conduct of litigation.The ideal candidate will have directly relevant experience and will relish assuming responsibility for a caseload in a fast-paced but supportive team environment. The focus is on remarkable client service and care, along with a firm commercial approach towards enhancing the firm's reputation.Responsibilities * Conduct of County Court Litigation * Regulatory investigations, interviews under caution, inquests and prosecutions arising from accidents/incidents at work; * Commercial legal advice, Dispute Resolution and potential Mergers and Acquisitions * Non-contentious employment law issues and handling Employment Tribunal cases that arise from insured clients under their Legal Expenses Insurance Policy. * Advice and assistance to companies and associated businesses within the GroupPerson Specification * Experience across a good range of practice areas within a leading Law Firm or In House. * A real commitment to remarkable client service * A positive approach to a busy workload, team ethic and business development * A commercially focused approach with the ability to communicate with a range of clients and stakeholders.INDMANS
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Portfolio are in search for Solicitors to take on a fantastic opportunity based in the heart of Manchester, joining a small law firm that is part of a Global group. The firm are in the process of growing and scaling up, making this a particularly exciting time to join the business as it means the successful candidate will have the opportunity to shape the firm into what it aspires to be.There will be opportunity to take on diverse cases, meaning you can gain experience across multiple areas rather than specialising in one transaction. Creating an opportunity most firms can't offer, to find your niche, whilst keeping variation and difference to your daily role.The Solicitors will be responsible for their own case load and essentially run it as their own business. They will cover contentious and non-contentious legal matters to Clients.We are looking for a bright, confident Solicitor, with strong commercial and/or health and safety prosecution experience, to work in a new, dynamic team covering a broad range of legal matters including the preparation and conduct of litigation.The ideal candidate will have directly relevant experience and will relish assuming responsibility for a caseload in a fast-paced but supportive team environment. The focus is on remarkable client service and care, along with a firm commercial approach towards enhancing the firm's reputation.Responsibilities * Conduct of County Court Litigation * Regulatory investigations, interviews under caution, inquests and prosecutions arising from accidents/incidents at work; * Commercial legal advice, Dispute Resolution and potential Mergers and Acquisitions * Non-contentious employment law issues and handling Employment Tribunal cases that arise from insured clients under their Legal Expenses Insurance Policy. * Advice and assistance to companies and associated businesses within the GroupPerson Specification * Experience across a good range of practice areas within a leading Law Firm or In House. * A real commitment to remarkable client service * A positive approach to a busy workload, team ethic and business development * A commercially focused approach with the ability to communicate with a range of clients and stakeholders.INDMANS
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Portfolio are in search for Solicitors to take on a fantastic opportunity based in the heart of Manchester, joining a small law firm that is part of a Global group. The firm are in the process of growing and scaling up, making this a particularly exciting time to join the business as it means the successful candidate will have the opportunity to shape the firm into what it aspires to be.There will be opportunity to take on diverse cases, meaning you can gain experience across multiple areas rather than specialising in one transaction. Creating an opportunity most firms can't offer, to find your niche, whilst keeping variation and difference to your daily role.The Solicitors will be responsible for their own case load and essentially run it as their own business. They will cover contentious and non-contentious legal matters to Clients.We are looking for a bright, confident Solicitor, with strong commercial and/or health and safety prosecution experience, to work in a new, dynamic team covering a broad range of legal matters including the preparation and conduct of litigation.The ideal candidate will have directly relevant experience and will relish assuming responsibility for a caseload in a fast-paced but supportive team environment. The focus is on remarkable client service and care, along with a firm commercial approach towards enhancing the firm's reputation.Responsibilities * Conduct of County Court Litigation * Regulatory investigations, interviews under caution, inquests and prosecutions arising from accidents/incidents at work; * Commercial legal advice, Dispute Resolution and potential Mergers and Acquisitions * Non-contentious employment law issues and handling Employment Tribunal cases that arise from insured clients under their Legal Expenses Insurance Policy. * Advice and assistance to companies and associated businesses within the GroupPerson Specification * Experience across a good range of practice areas within a leading Law Firm or In House. * A real commitment to remarkable client service * A positive approach to a busy workload, team ethic and business development * A commercially focused approach with the ability to communicate with a range of clients and stakeholders.INDMANS
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Trainee Solicitor- Employment Law Greater Manchester
Permanent £25,000 - £30,000 Per Annum
Ref: 47250BG Group
Our client are looking for aspiring solicitors with a passion for Employment Law to join their business on a fantastic opportunity for a Training Contract. Our client are part of a global group, who are experts within their field. During the training contract, you'll have seats within various areas of the group. * Employment Law Advice * Health and Safety Finance * Commercial and Civil Litigation * Group In House Legal * Intellectual PropertyThis is an opportunity for any individual who has completed their LPC and is looking to specialise within Employment Law and build their experience within a team of experienced solicitors. During this time you will complete your PQE, which will last 2 years.On the Training Contract, your key duties/tasks include: * To provide clients with legally compliant and commercial advice, predominantly on Settlement Agreements, Commercial Queries, Data Protection, as well as employment law querying including gross misconduct, SOSR, TUPE, grievances alleging discrimination, multiple redundancies and absence management. * Ensure that personal knowledge of HR and Employment Law is continually updated. * Achieve six measured set KPIs to support all clients with quality sound advice in a productive manner within set SLAs in order to provide a first call resolution. This will be predominately call advice and adjusted accordingly by your particular caseload whilst being available for the clients. * To actively own cases to resolution, building rapport and relationships with clients on each interaction. * To log all advice accurately onto the bespoke internal system, taking ownership and responsibility for ongoing cases. * To provide clients with supporting information/documentation to assist them in the advice provided. * Review client documentation and provide advice accordingly taking their internal terms and conditions into account. * Refer to Company internal training and legal updates to ensure that advice provided is compliant with our services. * To undertake and report on client visits as required by the Advice Service Managers. * Follow internal protocols for managing and escalating cases where applicable and ensure full communication and smooth transition when transferring cases to other specialist teams. * Carry out other tasks that are deemed necessary by the Management Team. * To offer the clients options regarding the take up of other products we provide and make such recommendations accordingly. * Ensuring that training records are maintained to reflect the work you have done linked to the skills standard. * Take responsibility for your own self development. * Develop good working practices by managing your time, effort and resources effectively. Person Specification: * LPC Qualified. * Excellent communication skills, problem solving and an ability to communicate with Key stakeholders throughout the business * Commercially Minded. In return, you'll be rewarded with a comprehensive benefits package including: * 25 Holidays + Bank Holidays (increases with service) * Day off on your Birthday * Annual Profit Share Scheme/ Bonus * Christmas Bonus after 3 years * Contributory Pension Scheme (% increases with service) * Private Health Insurance after 5 years INDMANJ